Polityka prywatności

1. General Information

This policy applies to the website operating at the URL: eliotgroup.plThe website operator and personal data administrator is:
SP ELIOT GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Address: Ul. Jesionowa 6 / 3, 40-158 Katowice
Contact email: biuro@eliot.pl

The Operator is the Administrator of your personal data regarding the data you voluntarily provide on the website.

The website uses personal data for the following purposes:

  • Handling inquiries through forms

  • Presenting offers or information

User information and behavior is collected in the following ways:

  • Through data voluntarily entered in forms, stored in the Operator’s systems

  • By saving cookies on users’ devices

2. Selected Data Protection Methods

  • Login and data entry points are protected by SSL certificates, ensuring encryption from user device to server

  • The Operator performs regular data backups

  • Regular software updates are performed on all components processing personal data

3. Hosting

The website is hosted on servers of a third-party hosting company, which maintains logs that may include:

  • URLs of requested resources (pages, files)

  • Request timestamps

  • Response sending times

  • Client identification via HTTP protocol

  • HTTP transaction error information

  • Referrer URL (previous page if accessed via link)

  • User browser information

  • IP address

  • Diagnostic data related to self-service ordering

  • Email communication related to the Operator

4. Your Rights and Data Use

The Administrator may share your data with:

  • Hosting companies (data processing agreements in place)

  • Authorized employees and collaborators working on website operation

  • Marketing service providers on behalf of the Administrator

Your data is processed only as long as necessary, e.g., for accounting or marketing purposes (marketing data max 3 years).

You have the right to request from the Administrator:

  • Access to your personal data

  • Correction

  • Deletion

  • Restriction of processing

  • Data portability

You have the right to object to processing based on legitimate interests, including profiling, unless overriding legal grounds exist.
Complaints can be submitted to the President of the Personal Data Protection Office:
Ul. Stawki 2, 00-193 Warsaw

Providing personal data is voluntary but necessary for service operation.
Automated decision-making and profiling may be used for service delivery and direct marketing.
Data is not transferred outside the EU.

5. Information in Forms

  • Data voluntarily provided in forms may include personal data

  • Connection parameters such as timestamp and IP address may be recorded

  • In some cases, email addresses may appear in form URLs for linking purposes

  • Data is processed according to the form’s purpose (e.g., service requests, commercial contact)

6. Administrator Logs

User activity on the website may be logged for administrative purposes.

7. Marketing Techniques

  • Google Analytics is used for anonymized traffic analysis

  • Users can manage cookie preferences at: https://www.google.com/ads/preferences/

  • Remarketing is employed to tailor ads without sharing personal data with advertisers

  • Heatmaps and session recordings are anonymized, excluding passwords and personal data

8. Cookies

  • The website uses cookies (small data files stored on your device)

  • Cookies maintain user sessions and support marketing

  • Types: session cookies (temporary) and persistent cookies (stored until deleted or expired)

  • Browsers usually allow cookies by default; users can manage or delete cookies, but this may affect site functionality

  • Cookies may be set by third parties such as Google, Facebook, Twitter

9. Managing Cookies – Giving and Withdrawing Consent

  • Users can change browser settings to block cookies, though this may limit site functionality

  • Instructions for managing cookies are available for:

    • Edge

    • Internet Explorer

    • Chrome

    • Safari

    • Firefox

    • Opera

    • Mobile browsers (Android, iOS Safari, Windows Phone)

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